Translation Sells
FAQ
GENERAL:
What is the difference between Web Lite Translations and Translationsells.com?
Web Lite Translation Corp. is an innovative software company that is constantly developing solutions to make information easier to manage. We provide the technology to allow website owners to seamlessly integrate multiple languages into their website without having to install any complex content management systems or worry about the complexities of maintaining multiple languages. TranslationSells.com is the service arm of Web Lite Translation Corp. and is designed to provide website owners with one-stop-shop service including translations, SEO and other value added services.

How is Web Lite Translation's translation approach different from other traditional approach?
The traditional approach to multilingual websites consists of cloning and making a mirror structure of the original site, and then translating the mirror site into a different language. The drawbacks of such an approach are multifold:
Expensive IT resources are required to clone the mirror sites, modify the original site to include the foreign language site, and create new and re-establish existing links to integrate the mirror site into the original site. If the IT expertise is outsourced, this cost can be very significant.
If the site needs to be modified (e.g. adding a page), the mirror site also needs to be modified (again, IT resources required).
Depending on the number of foreign languages to be supported, the cost of 1 and 2 above would multiply directly by that factor.
Many synchronization issues resulting from all these mirror sites.

By using our innovative technology, a SWeTE powered website has only one site - the original website. All translated materials are stored on a remote server. When a visitor of the website browses through a page in a foreign language, the translated materials will be retrieved from the remote server and displayed along with the rest of the page on the host server. The visitor gets the same look and feel but in his preferred language.

Our translation approach is superior because:
There is practically no IT work involved, as there is no mirror site. The savings apply not only to the first time but especially also in future when the site needs to be modified.
There is no more synchronization issue between the original and mirror sites.
Can I just use the translation platform and translate my website using my own in-house resources?
Absolutely. All you need is to create a user account in our integrated translation environment and start translating yourself.

I am interested in seeing what my website would look it using this platform. Can I do that?
Yes, just contact us and we can arrange a quick demo for you faster than you would ever think possible!

TRANSLATION:
Are you creating a mirror site?
No. Most translation providers create a full copy of your website's files and translate them. This causes all kinds of difficulties and complexities when the original content is updated and the translations need to be changed accordingly. Web Lite, by contrast, uses advanced software techniques (not to be confused with machine translation), combined with quality human translators to dynamically layer the translated text over the original (or rather replace the original text). When changes are made to the original text, these changes are automatically detected by Web Lite and are re-translated accordingly. This results in much lower overall costs and a more pleasant user experience all around.

When I make changes to my web site, how long does it take for Web Lite to update the translations?
You'll receive an email within 24 hours to notify you of the change, and asking you to approve the re-translation. Once you have approved the change, the translations will be updated within 48 hours.

Which languages do you support?
We support thousands of language pairs. Please contact us to find out if your preferred languages are supported.

Do I have to notify Web Lite of changes to my web site?
No. Web Lite's cutting-edge technology automatically identifies changes to your source text and will notify you by email when changes are detected. Once you have approved a change, the translations will be updated within 48 hours by our professional translation team.

If I make changes to my website, do you need to re-translate the entire page?
No. Only the text that was changed needs to be re-translated.

I plan to change my website's look and feel. How will this affect my translations?
Web Lite's sophisticated technology will automatically detect these changes and update the translated versions. If you change the look of your website, Web Lite will automatically adapt by updating the translated versions to match exactly. If the text content is the same, then no changes will be made to the translated text. Web Lite will just automatically rearrange the translated versions to match the original.

This process is simple and seamless because Web Lite doesn't actually create a mirror of your site. It dynamically layers the translations over your original website leaving you with a hassle-free experience.

TECHNICAL:
My website is dynamically generated by a database. Will your technology work for me?
Yes. Web Lite's software works with the resulting HTML pages from your database, so that it can work with complex dynamic websites in the same way that it works with small static websites.

Where is the translated language website hosted?
Your website translations are stored on our secure server in Web Lite's database. Having Web Lite host your translations allows you to focus on what you do best: your business. Because Web Lite specializes in the management of multilingual content, we are able to efficiently and seamlessly manage all aspects of your multilingual website. No more fussing with an IT department trying to keep multiple versions in sync. Web Lite handles all this for you. Even in the unlikely event that the Web Lite host goes down, your own server in its original language will continue to function, with the only difference that foreign languages will be temporarily not available.

Do I have to move my website over to Web Lite's servers?
No. You continue to manage your website just the same as you've always done. Web Lite manages the translations of your website on its secure servers. You won't notice any difference in your web management process because the integration of the translations with your existing website is seamless, thanks to Web Lite's sophisticated translation management technology.

Do I have to install any new software on my website?
No. In order to activate Web Lite's translations, all you need to do is copy and paste a tiny snippet of HTML into your web pages.

Can I have the translation server installed and co-located with my web server?
No. Although there is no technical barrier to this approach, we are currently not offering this option for the simple reason that the benefit of the hosted platform approach is to reduce initial and maintenance costs associated with a multilingual server. Having the Web Lite server integrated with your server would necessarily incur very expensive IT efforts and considerable integration time.

Tel: 604-734-6691 | Toll: 1-877-734-6691 | Fax : 604-630-7298
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